Refund & Return Policy

Last Updated: [29 – 01 – 2024]

Welcome to skillshikhi.com. This Refund & Return Policy governs the terms under which you may request a refund or return for online courses purchased on our website.

By accessing or using skillshikhi.com, you agree to the terms of this Refund & Return Policy. If you do not agree with the terms herein, please refrain from using our website.

1. Refund Policy:

1.1 Course Refunds:

• We offer a 10-day money-back guarantee on our online courses. If you are dissatisfied with your purchase for any reason, please contact us within 10 days of the original purchase date to request a refund.

1.2 Eligibility:

• To be eligible for a refund, the course must be in its original, unopened condition. Courses that have been accessed, downloaded, or partially completed may not be eligible for a refund.

1.3 Refund Process:

• To initiate the refund process, please contact our customer support team at [support@skillshikhi.com] with your order details and the reason for your refund request. We will review your request and process the refund if it meets the eligibility criteria.

1.4 Refund Timeframe:

• Refunds will be processed within 10 business days of approval.

2. Return Policy:

2.1 Course Returns:

• Due to the nature of our digital products, we do not accept returns for online courses once they have been accessed or downloaded.

3. Exceptional Circumstances:

• In exceptional circumstances, such as technical issues preventing course access or content errors, we may consider alternative resolutions, including course replacement or credit towards future purchases. Please contact our customer support team for assistance.

4. Contact us:

If you have any questions or concerns regarding our Refund & Return Policy, please contact us at [support@skillshikhi.com].

5. Changes to This Policy:

• We reserve the right to update this Refund & Return Policy at any time. Changes will be posted on this page with an updated “29 – 01 – 2024” date.

By using skillshikhi.com, you agree to the terms outlined in this Refund & Return Policy.